I had a wonderful experience at Tuscaloosa Toyota. I was referred to Stormy Williamson, and so glad I was! She is so personable, extremely knowledgeable about all vehicles, and is very prompt in her communication. She was not pushy at all, which is hard to find nowadays. They were able to track down the exact car I was looking for within a very reasonable amount of time. It was the best car buying experience I have ever been through. If you're looking for a car, go see Stormy at Tuscaloosa Toyota!

We had been searching for the right vehicle for quite a while. My husband and I decided to stop by the Tuscaloosa dealership off Skyland Boulevard just to see what they had on the lot. I had actually already had another vehicle in the process of being shipped to a different dealership to look at, thinking it would probably be the one I would purchase. While we were looking around, Stormy Williamson, one of the sales representatives, came out and warmly greeted us. She showed us a vehicle that we had somehow missed while walking the lot and was incredibly helpful in answering all of our questions. As it turned out, this vehicle had every single feature I had been looking for for so long. We took it for a test drive and knew almost immediately that it was the vehicle we had been searching for. Stormy was so patient throughout the entire process, and when it came time to make the purchase, she even stayed past her normal work hours to help get everything drawn up and completed for us. After all of the paperwork was squared away, Stormy took even more time to walk us through, step by step, how to connect our devices to the CarPlay system and patiently answered the additional questions we had. She truly went above and beyond to make our car-buying experience such a positive one. We never felt rushed or pressured, and we really appreciated the time and attention she gave us from beginning to end. If you are ever in the market for a vehicle, I highly recommend reaching out to Stormy Williamson. She will help get you set up with your next ride and make the entire process as easy and enjoyable as possible!

Just purchased my 3rd vehicle from Tuscaloosa Toyota, and have no doubt that it won't be my last. Drew McCook was phenomenal to work with in this process. He wasn't pushy, very kind, knowledgeable, patient, and included my husband and son in the process. I highly recommend Drew for all your car buying needs. If you're in the market for a new vehicle, go see Drew!

We came for scheduled PMS on our CHR and we drove home with a different car. Stormy was absolutely excellent to work with! She was very helpful, honest, and transparent throughout the entire process, especially when it came to explaining the promotions and making sure we understood our options. We truly appreciated that she never made us feel pressured and always had our best interest in mind. Even after our purchase, she continues to check in with us and make sure everything is going well. That kind of follow-up and genuine care is hard to find! We went from an XLE to a Limited Sienna, and Stormy made the whole experience smooth and enjoyable. We are very grateful for her patience, honesty, and outstanding customer service. She definitely deserves 5 stars, and we highly recommend her to anyone looking for someone they can trust!

They were so nice and kind! They made the whole process so easy through the week I was there!

Best experience! I've always had PTSD with dealerships. Toyota made this very smooth and painless. ❤️ Thank you so much Robyn for taking care of our family!

We had a great buying experience with Jason Capley. It was worth the drive from Florida to do business with Tuscaloosa Toyota. Great communication. No pressure. Good pricing. Easy process.

A Mixed Experience: Great People, Disappointing Value I spent considerable time working with Tuscaloosa Toyota while shopping for a new vehicle, and I want to share my experience for others navigating this market. The Bright Spot: Stormy First, I must commend Stormy for her exceptional dedication. She was consistently kind, impressively knowledgeable, and demonstrated genuine commitment to her customers. She made it clear she was willing to come in on her days off to assist me if needed, and when I learned she works on salary rather than commission, her willingness to go above and beyond spoke volumes about her character. Stormy is exactly the kind of professional you want guiding you through a major purchase. The Reality of the Numbers Where this dealership fell short was in their willingness to compete on price. We explored both the Toyota Crown and the 2026 RAV4. While they did offer a modest discount on the Crown, it was the smallest reduction of the five Toyota dealerships I was actively working with. When I shifted focus to the RAV4—a vehicle in high demand due to the redesign and ongoing Toyota shortages—they wouldn't move a penny on the price. Their position was firm: RAV4s are selling well (many are pre-sold), so no discount was available. The Problem with "Relationships" Dealerships often talk about relationships and customer loyalty, but those words need backing. Offering a moderate discount on slower-moving inventory like the Crown, then refusing any flexibility on the RAV4, sends a clear message: you're not building a relationship; you're maximizing margin on popular vehicles. I ultimately purchased my 2026 RAV4 from Toyota of Montgomery, who not only offered significantly larger discounts on both the Crown and RAV4, but also beat my already-low credit union interest rate. A Word of Caution I was also disappointed that sales management resorted to disparaging other dealerships to keep my business rather than simply offering competitive pricing. Consumers should know: dealerships generate substantial revenue from their service departments. They're not just selling you a car—they're investing in your return for maintenance and repairs. That means there is room to negotiate, regardless of what you're told. My Advice Shop around. I visited five dealerships, and the difference in offers was thousands of dollars. If securing fair value matters to you as much as "relationships," push for the deal you deserve. If they won't move, take your business somewhere that will. Stormy deserves five stars. The dealership's pricing philosophy and tactics? That's why they didn't earn my sale.

Great service from Michael! Professional, courteous, and informative.

Drew sold my first new car since being 16 years old! The process was so easy and he made sure I understood everything and answered any questions I had. It was such a painless experience! I’m so thankful!

Aniya was amazing! The entire staff were amazing and made me feel like a valued customer.

Our Sales person Robyn was extremely helpful and consoling when trading my truck. When it was all over I can honestly say my wife and I made a new friend!

Robyn was an amazing sales lady! Very personable and knowledgeable about all aspects, loved working and visiting with her! 10 out of 10 highly recommend!

Drew was great to work with, I would highly recommend him