Toll Free: 877-951-7500
TUSCALOOSA TOYOTA MISSION STATEMENT:
It is the mission of Tuscaloosa Toyota to effectively respond to and satisfy our customer's needs; develop our people; change and grow with our opportunities; apply professional management principles, practices and technology; honor our obligations to society; and operate in an ethical manner. We must take care of the customer, if we don't someone else will.
Locally, Tuscaloosa Toyota gets involved in many community needs events and works behind the scenes, in many instances, to come to the aid of our friends and neighbors in and around Tuscaloosa. As a result of our Business Practices and Community Involvment, Tuscaloosa Toyota has been awarded the President's Award for the past twenty one consecutive years, from Toyota Motor Sales.
The President's Award
Each year, Toyota Motor Sales recognizes its finest dealerships with the prestigious President's Award. It's the highest honor a dealership can receive from Toyota, and is only awarded to those dealerships who have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction.
One of Toyota's primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step - but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify as a President's Award winner, dealerships must excel in each of a series of categories, including Customer Sales Satisfaction and Customer Service Satisfaction. Dealerships which meet the requirements in all categories receive name badge recognition at all dealer events, national recognition in an Automotive News advertisement and, of course, the beautiful President's Award Tiffany crystal trophy. David DeSantis